Flower Girl Bouquet

Cancellation Policy

Rental Policy - All floral arrangements are the property of Jasmine Ross Events and are rented for the agreed event date only. - Rental items must remain in their original condition and may not be altered, dismantled, or moved to another venue without prior written approval. - The rental period begins on the date and time of delivery and ends at the agreed-upon pickup time. - Client is responsible for ensuring all rented arrangements are kept in a safe, dry, and secure location during the rental period. - Any damage, loss, or theft of rental items during the rental period is the responsibility of the Client. Repair or replacement costs will be invoiced accordingly. Return Policy - Jasmine Ross Events will handle the pickup of all rented floral arrangements at the end of the event at the agreed time and location. - All arrangements must be ready for pickup in the same condition in which they were delivered. - If arrangements are not available for pickup at the scheduled time, an additional pickup fee may apply. - If any arrangement is missing or damaged beyond normal wear and tear, the Client will be charged the full replacement cost of the item(s). Payment Terms - A non-refundable retainer of 50% of the total rental cost is due at the time of booking to secure your event date. - The remaining balance is due in full 7 days prior to the event date. - Payment may be made via [insert accepted methods, e.g., credit card, Venmo, Zelle, ACH transfer]. - Late payments may incur a 10% late fee. - If full payment is not received by the due date, Jasmine Ross Events reserves the right to cancel the rental agreement and retain the retainer. Cancellation & Refund Policy - The 50% retainer is non-refundable and non-transferable under all circumstances, as it secures your event date and rental inventory. - Cancellations made 30 days or more before the event date are not subject to additional charges beyond the retainer. - Cancellations made less than 30 days before the event date will incur a cancellation fee equal to 75% of the total rental cost, as it is unlikely we can rebook the inventory on short notice. - No refunds are given for events cancelled within 7 days of the scheduled event date. - Rescheduling to a different date may be accommodated at Jasmine Ross Events’ discretion, based on availability, and may incur additional fees.

Contact Details

• Oklahoma City, OK, USA

  (405) 402-8505

  jasminerossevents@gmail.com